Tuesday, October 2, 2007

Flying Royal Air Maroc

Got to Marseilles airport having tried to confirm my booking without success. The Royal Air Maroc desk was closed on Monday (the day I was to fly) and Sunday. A sign said ¡ go to the Air France desk! I did. It was closed. Further discussion revealed that there was another Air France desk in terminal 2 (Marseilles is a large airport). We went there (thank goodness Steph, my niece, was there to assist!)รง

The very charming man said, no he did not deal with Royal Air Maroc flights. When we said that their sign suggested that he did, he beamed and said "was´nt me who wrote the sign!" However, he was in fact extremely helpful. He could see my booking but could not take payment as it was a special prcie for the internet. (I must point out that Steph had phoned RAM from France, with her card details and had apparently paid. RAM does not take payment on the internet for foreign credit cards, so I could not pay it). So what to do? RAM had sworn on a stack of bibles that it was too late to pay that fare and that it could emphatically NOT be paid at the checkin.
So, the kind Air France man found me a fare - wait for this - of 770 Euros for a one way ticket to Casablanca. I very nearly stayed in France. However then he found that it was considerably, at least 500 Euros, cheaper to get a return ticket, which of course I could not give to anyone else to use the return part..........

So, I grudgingly paid up to ensure that I got to Casa as planned, that night, around 10.30 pm.

went to the check in where a chap from marseilles was having exactly the same problem excpt that there were three of them, and he ended up paying 1200 euros or something foul. However he had to spend an hour on the phone to get it sorted.

Suffice to say that Royal Air Maroc have not heard the last of this one!

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